Website Disclaimer + Privacy Policy

This website is owned by Upstairs Hotel.

Contact information

Address of the registered office:

Telephone: +32 59 123 456

E-mail: info@upstairs.be

By accessing and using this website, you expressly declare your consent

to the following general terms and conditions.

Intellectual property rights

The content of this site, including the brands, logos, drawings, data, product or company names, texts, data, images, etc. are protected by intellectual property rights, and are owned by Upstairs Hotel or rightful third parties.

Limitation of liability

The information contained in this website is general in nature. The said information has not been specially adapted to personal or specific circumstances and can therefore not be deemed to constitute personal, professional or legal advice to the user.

Upstairs Hotel takes great effort to ensure that the information provided is complete, correct, accurate and up-to-date. In spite of these efforts, the information provided may still contain inaccuracies. If the information provided does contain inaccuracies, or if certain information is unavailable on or via this site, (Upstairs Hotel) shall take every possible effort to rectify this as soon as possible.

Upstairs Hotel can also not be held liable for direct or indirect damage that is caused through the use of the information contained on this site.

If you find any inaccuracies in the information provided via this site, please contact the site administrator.

The content of the site (including links) may be changed, modified or supplemented at any time, without prior announcement or notification. Upstairs Hotel provides no warranties for the proper working of the website and cannot be held liable in any manner whatsoever for the poor functioning or temporary (un)availability of the website or for any form of direct or indirect damage that may be caused as a result of accessing or using the website.

Upstairs Hotel cannot under any circumstances be held directly or indirectly liable, specially or in any other manner, to any person whosoever, in respect of damage ascribable to the use of this site or of any other site, especially arising due to links or hyperlinks, including, without limitation, all loss, work stoppages, damage to software or other data on the user’s computer system, hardware, software, etc.

The website may contain hyperlinks to websites or pages of third parties, or may refer to them indirectly. The placement of links to these websites or pages as aforesaid shall not in any manner whatsoever imply the tacit approval of the content of the same.

Upstairs Hotel expressly declares that it has no control over the content or other characteristics of these websites and can in no case be held liable for the content or the characteristics of the same or for any other form of damage arising due to use of the same.

Applicable law and competent courts.

The laws of Belgium shall apply to this site. The courts having jurisdiction over the judicial district of Ostend shall have sole jurisdiction over disputes if any.

Privacy policy

Upstairs Hotel attaches great importance to your privacy.

In case the user of the website is requested to provide personal information:

The person responsible for processing, complies with the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data.

The personal data you provide will be used for the following purposes: (for example, for customer management, order processing, newsletter distribution, to keep you up-to-date concerning our activities, and for advertising or marketing purposes).

You are legally entitled to inspect and, wherever necessary, rectify your personal data. Your personal data shall be notified to you in writing, free of cost, provided you send us a written, dated and signed request addressed to Upstairs Hotel, Hertstraat 15, 8400 Oostende, info@upstairs.be, id, accompanied by proof of your identity (copy of identity card). If necessary, you can also make a request to rectify information that is incorrect, incomplete or not pertinent.

In case your information is used for Direct Marketing purposes: You may lodge your protest against the use of your direct marketing data, free of cost. To this end, you may always refer to the name of company, Hertstraat 15, 8400 Oostende, info@upstairs.be.

The use of “cookies”.

During a visit to the site, it is possible that ‘cookies’ will be saved on the hard disk of your computer. A cookie is a text file that the server of a website saves on your computer browser or your mobile device when you visit this website Cookies cannot be used to identify people; a cookie can only identify a machine.

You can configure your Internet browser to prevent cookies from being accepted, to warn you when a cookie is installed, or when cookies are subsequently removed from your hard drive This can be done through your browser settings (via the help function). Please note that certain graphics may not appear correctly, or that you may not be able to use certain applications.

By using our website, you consent to our use of cookies.

Google analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses "cookies" (small text files stored on Your computer) in order to help the Website analyse how users use the site. The information generated by the cookie about Your use of the website (including Your IP address) is transmitted to Google, and is stored by it on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for the benefit of website operators, and to offer other services relating to website activity and Internet usage. Google may also provide this information to third parties if Google is legally mandated to do so, or where such third parties process the information on Google’s behalf. Google will not combine Your IP address with other data it has in its possession. You may refuse to allow cookies by selecting the appropriate settings in Your browser. We would however like to point out that you will not be able to utilise all the features of this website if you block cookies. By using this website, you give your consent to the processing of information by Google, in the manner and for the purposes described above.