Covid-19
Upstairs Hotel is open
There are no current restrictions in staying at Upstairs Hotel.
We will keep you up-to-date on our website and social media.
We are very much looking forward to welcoming you here at the sea!
Mouth masks
Currently, you don't have to wear a mouth mask in the hotel. You are free to do so.
Important questions
How can I cancel my reservation?
Flexible reservations
All flexible reservations booked directly (via the hotel website, by phone, or email) can be cancelled free of charge up to 5 days before arrival.
Please contact the reception desk at 059 46 66 66 or by e-mail oostende@upstairshotel.com
For all flexible reservations made via booking sites, the conditions of these sites must be followed. Please contact the booking site for this.
Non-refundable reservations
Your reservation cannot be cancelled and is therefore non-refundable.