Covid-19

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Upstairs Hotel is open

There are no current restrictions in staying at Upstairs Hotel. 

We will keep you up-to-date on our website and social media.

We are very much looking forward to welcoming you here at the sea!

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Mouth masks

Currently, you don't have to wear a mouth mask in the hotel. You are free to do so. 

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Important questions

How can I cancel my reservation?

Flexible reservations

All flexible reservations booked directly (via the hotel website, by phone, or email) can be cancelled free of charge up to 48 hours before arrival.

Please contact the reception desk at 059 46 66 66 or by e-mail oostende@upstairshotel.com

For all flexible reservations made via booking sites, the conditions of these sites must be followed. Please contact the booking site for this.

Non-refundable reservations

Your reservation cannot be cancelled and is therefore non-refundable.